Blue Grails and not so Bluehost

Groovy on GrailsSomething pretty funny happened to me today. I went to the Bluehost website, just because I have one of my Rails applications deployed there, and without doing much of a research (did not spend 4 seconds googling), using their online chat, I decided to ask Bluehost support team about their Java support.

Our dialogue was quite short, and very amusing (“first time sales” is me):

Blue Host Support:                           Welcome to our real-time sales chat. How can I help you today?
 
FIRST TIME SALES QUESTION:        hello
Blue Host Support:                           how can I help you today?
FIRST TIME SALES QUESTION:        hi Bluehost
                                                         can you guys host a Grails app?
 
Blue Host Support:                           what requirements does it have?
FIRST TIME SALES QUESTION:        what do you mean?
                                                         we have a couple of Grails apps and looking for hosting
 
Blue Host Support:                            what is grails?
                                                         a programming language I assume
                                                         what is it based on?
 
FIRST TIME SALES QUESTION:        http://www.grails.org/
                                                         Groovy
 
Blue Host Support:                            looks like it is used with Java
                                                         we don't run Java
                                                         that isn't possible on our servers

It is hard to hold your smile when one of the biggest hosting companies comes up with phrases like “What is Grails?” and “Java? That isn’t possible on our servers“. Still smiling…

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